FNSORG411
Conduct individual work within a compliance framework


Application

This unit describes the skills and knowledge required to identify and interpret compliance requirements and procedures while carrying out work in a range of financial services positions.

It applies to individuals who use specialised knowledge and work cooperatively with others in meeting compliance requirements within financial services organisations of various sizes and across a range of customer bases.

No licensing, legislative or certification requirements apply to this unit at the time of publication.


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Identify and assess individual compliance requirements

1.1 Review organisational policies and procedures and consult appropriate personnel to identify individual compliance requirements

1.2 Map compliance requirements against individual work practices

1.3 Discuss ethical considerations with appropriate parties

2. Review individual work practices

2.1 Review existing individual work practices and develop or modify to comply with organisational procedures

2.2 Record and report changes to appropriate organisational personnel

3. Identify and respond to ongoing requirements of compliance framework

3.1 Identify and research ongoing issues and updates relating to compliance frameworks applicable to individual work practices

3.2 Monitor and respond to changes to compliance requirements and organisational procedures

3.3 Identify and discuss own compliance professional development and training opportunities with key organisational personnel

Evidence of Performance

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:

identify and interpret all organisational compliance requirements and map against all relevant components of own work role.

In the course of the above, the candidate must:

complete necessary organisational records

monitor and respond to changes in legislative, regulatory, and organisational compliance requirements.


Evidence of Knowledge

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:

legislative, regulatory, and organisational requirements relating to work practices

key features of relevant codes of practice

compliance requirements of organisational policy and procedures

individual work requirements and practices

methods to obtain information about changes to compliance requirements

compliance framework updates and their implications

key personnel and their roles in ensuring compliance

professional development and training programs addressing compliance.


Assessment Conditions

Skills in this unit must be demonstrated in a workplace or simulated environment where the conditions are typical of those in a working environment in this industry.

This includes access to:

common office equipment, technology, software and consumables

legislation, regulatory information, and organisational policy and procedures documentation required to produce the performance evidence.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.


Foundation Skills

This section describes those language, literacy, numeracy and employment skills that are essential to performance but not explicit in the performance criteria.

Skill

Description

Reading

Interprets, analyses, assesses and reviews information from a range of structurally complex legislative and policy documents

Writing

Produces and updates logically sequenced texts that include customised information and recommendations

Oral Communication

Participates in verbal exchange with others using clear and detailed language to convey applicable information

Uses questioning and active listening to confirm understanding

Numeracy

Extracts and interprets financial data, applicable terminology, numerical calculations and formula embedded in texts

Self-management

Recognises and follows applicable legislation, organisational policy, procedures and practices, and meets expectations associated with own work role

Reviews and develops policies to meet organisational goals

Research and update knowledge required to carry out work role

Teamwork

Selects and uses applicable conventions and protocols when communicating with diverse stakeholders

Uses applicable techniques to liaise with others and share information

Planning and organising

Takes responsibility for planning, sequencing and prioritising tasks and own workload for outcomes

Technology

Uses the main features and functions of digital tools to complete work tasks

Adopts new and emerging technologies to complete work tasks


Sectors

Organisational skills